Privacy Policy

NetRyde ("we," "our," or "us") is committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our services. By using our services, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

1. Personal Information: This includes information such as your name, contact details (email address, phone number), and payment information.
2. Location Data: We collect your location data when you use our app to request rides. This information helps us match you with drivers and track your ride's progress.
3. Usage Data: We collect information about how you use our services, including app usage, ride history, and preferences.
4. Device Information: We may collect device-specific information, including the type of device you use, operating system, and unique device identifiers.
5. Communications: We may collect communications between you and our customer support, as well as feedback and reviews you provide.

How We Use Your Information

We use the information we collect for the following purposes:

1. Providing Services: To provide you with rideshare services, including matching you with drivers, processing payments, and improving our services.
2. Customer Support: To respond to your inquiries and provide customer support.
3. Communication: To send you updates, promotions, and important information about our services.
4. Safety and Security: To ensure the safety and security of our platform, including verifying your identity and preventing fraudulent activity.
5. Analytics: To analyze and improve our services, app performance, and user experience.

Sharing Your Information

1. Drivers: We share your name, location, and contact details with drivers to facilitate rides.
2. Payment Processors: We share payment information with third-party payment processors for billing purposes.
3. Service Providers: We may share your information with service providers who assist us in operating our platform.
4. Legal Compliance: We may share information as required by law or to protect our rights, safety, and the safety of others.

Your Choices

You have the following rights regarding your personal information:

1. Access and Correction: You can access and correct your personal information through our app or by contacting us.
2. Data Deletion: You can request the deletion of your account and associated data.
3. Marketing Communications: You can opt out of receiving marketing communications from us.

Security

We take reasonable measures to protect your personal information, but no data transmission over the internet is completely secure. We cannot guarantee the security of your information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes.

Contact Us

If you have questions or concerns about our Privacy Policy, please contact us atsupport@netryde.com.
By using our services, you agree to the terms of this Privacy Policy. It is important to review this policy regularly for updates.